Which Products Can Be Returned?

• Products purchased within the last 30 days
• Products that are in like new condition
• Items must be returned in original packing
• Products with hygenic concerns may not be eligible for return
• Special order items may not be eligible for return
• If you have questions about return eligibilty, contact customer service.

How to Return Products

• Contact Customer Service M-F 8:30-5:00 CT to request a return authorization number
• Return Address:
  Prism Medical Supply
  Attn: Returns Department
  2010 S. Arlington Heights Rd Suite 225
  Arlington Heights, IL 60005
  Return Authorization Number: _________


• Packages will not be accepted without a Return Authorization Number

Return Processing

Once your package has been received in our warehouse, please allow 10-14 days for processing.