Which Products Can Be Returned?
- Products purchased within the last 30 days
- Products that are in like new condition
- Items must be returned in original packing
- Products with hygenic concerns may not be eligible for return
- Special order items may not be eligible for return
- If you have questions about return eligibilty, contact customer service.
How to Return Products
- Contact Customer Service M-F 8:30-5:00 CT to request a return authorization number
- Return Address:
Prism Medical Supply
Attn: Returns Department
2010 S. Arlington Heights Rd Suite 225
Arlington Heights, IL 60005
Return Authorization Number: _________
- Packages will not be accepted without a Return Authorization Number
Return Processing
Once your package has been received in our warehouse, please allow 10-14 days for processing.